Day17- Written Test 1

This morning we were suppose to go for an Industrial visit. However it was cancelled, so we get to have the chance to study a little in the morning before having the written test in the afternoon.

Written Test 1! Though its open book, it is still kind of hard and I cant finish the last question in time!! =(


After the test we set out for dinner at the resturant we went with Mr loh on monday.



This is taken before Food is served.. happy with high expectations

However the food served today are really below standard. Xiao Bai Cai and the soup both have strong taste of smelly beancurd. Chicken pot which suppose to have a whole chicken of meat inside are mostly bones and salty radish.
From what i've learnt, when customers are satisfied with the service, they will return with higher expectation. If the high expectations are not met, the customers are likely not to visit again. Today I've got to experience it on my own as a customer.
Tomorrow 620am we are not going school but 3 Gorges!!3 Days 2 night trip. So See ya on Monday~ =)

Reflection:

I've learnt that we can actually apply what we have learnt to our daily life, to obeserve and evaluate. Although sometimes what we study can actually be a little dry. However when we start to look at real life situation, what we study actually seems to be so handy. Everything seems to be impossible until it is done.